RTO Student Administrator

22.5 hours per week | Flexible across 3, 4 or 5 days | Remote or North Parramatta office

Are you an experienced RTO administrator with strong knowledge of compliance, funding and reporting requirements?

We're looking for a capable and reliable RTO Student Administrator to manage student administration, funding documentation and training coordination in a part-time role.

About IRLearning

IRLearning is the training division of SPASA (Swimming Pool and Spa Association), delivering nationally recognised, industry-led training across the pool and spa, construction, aquatic and business sectors.

We are a growing and industry-aligned RTO focused on delivering high-quality, compliant training and supporting our students and industry partners to succeed.

About the Role

This is a hands-on administration role responsible for supporting the full student lifecycle, funding administration, reporting and training coordination activities.

You will work closely with trainers, students, employers and internal stakeholders to ensure accurate administration, strong student support and well-managed student records across all areas of the RTO.

Key Responsibilities

• Manage end-to-end student administration within aXcelerate
• Process compliant enrolments, inductions, LLND requirements and student documentation
• Prepare, review and maintain funding documentation, including Training Plans and ERAs
• Manage NSW and QLD funding contract administration and reporting requirements
• Manage AVETMISS reporting and maintain high levels of data accuracy
• Monitor student progress, completions, withdrawals and extensions
• Issue qualifications and statements of attainment in line with compliance requirements
• Coordinate workshops, Zoom sessions and training logistics
• Manage invoicing and support payment tracking activities
• Respond to student, employer and stakeholder enquiries via phone and email
• Maintain accurate, organised and audit-ready student records at all times

About You

To be successful in this role, you will demonstrate:

• Proven experience in an RTO administration role, with a minimum of 2 years’ experience required (essential)
• Experience managing NSW Smart and Skilled and QLD funding contracts, including reporting and compliance requirements, is required (essential)
• Smart and Skilled funding contract experience is required
• Strong working knowledge of AVETMISS and compliance obligations
• Experience using a student management system (aXcelerate highly preferred)
• High attention to detail and a strong focus on data accuracy
• Ability to manage competing priorities and meet deadlines
• Strong communication and customer service skills
• A proactive, reliable and accountable approach to your work
• Australian work rights are required for this position

What We Offer

• Flexible part-time role (22.5 hours per week across 3, 4 or 5 days)
• Remote or office-based work options (North Parramatta or Adelaide)
• Supportive and collaborative team environment
• Opportunity to work within a specialised, industry-focused RTO
• Varied role with autonomy and flexibility

Application Process

If you are an experienced RTO administrator with strong funding and student administration experience, we'd love to hear from you.

Please submit your resume along with a brief cover letter outlining your relevant RTO, funding and AVETMISS reporting experience.

Please note: Applicants who have previously applied for this role need not reapply.

‍