Desert to Coast Unifies Training Operations Across the Pilbara and Mid West with RTOPilot

Industry
Driving, High Risk & Safety
Location
WA — Pilbara & Mid West

Desert to Coast Training and Assessing (D2C) is a family-owned RTO and an approved DTMI provider. They run on-site training, high-risk licensing, driver training, and safety training across Western Australia. They also work with the Department of Local Government, Industry Regulation and Safety (LGIRS) on High Risk Work Licences, so workers in demanding industrial roles can get qualified and keep their licences current.

D2C operates out of locations across the Pilbara and Mid West, including Broome, Derby, Esperance, Geraldton, Karratha, Kalgoorlie, Newman, Port Hedland, Paraburdoo, and Tom Price.

Why Desert to Coast Chose RTOPilot 

Running training across ten locations meant D2C was managing trainer schedules, course bookings, and student renewal dates separately at each branch.

D2C turned to RTOPilot to bring order to their multi-site operations. By centralising their workflow, they gained the ability to manage bookings, trainer resources, and student communications from a single, reliable platform.

  • One Calendar for Every Location: RTOPilot's multi-site calendar helped D2C see every class, session, and trainer across all 10 locations in a single view, filtered by course, location, or trainer. 
  • Trainer portal: With RTOPilot, D2C's trainers got a dedicated space to manage their classes, access resources, and take attendance.
  • Automated reminders: RTOPilot's automated reminders kept D2C's students informed about upcoming classes and deadlines without manual follow-up from admin. D2C used this to reach students before their licence lapsed. Many students came back for refreshers and renewals.

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“‍What stands out most is the support. Response times are exceptional, and the team consistently brings a can-do attitude whenever we need help or have a question.‍ Having a team that’s genuinely responsive makes a big difference day to day. When something comes up, we know we’ll get a quick answer and a practical solution, which gives us confidence as we use the platform. It’s not just about the software; it’s about the support behind it. ”

Cali Calitz, Director

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