Positive Training Academy is a Melbourne-based training provider. They run hands-on, nationally recognised short courses for construction, warehousing, and industrial work.
Since Positive Training Academy offers courses related to workplace safety and licensing, like White Card training, most of their customers are industrial employers and recruitment agencies.
Why Positive Training Academy Chose RTOPilot
Managing bookings for corporate and industrial clients had become a source of constant manual work. The team spent their time on back-and-forth communication for every student registration, which kept them focused on admin instead of growing the business.
Positive Training Academy turned to RTOPilot to move that coordination off their plate and onto a system their corporate clients could use directly. Corporate clients could now manage their own bookings directly, without going through admin each time. Here's how RTOPilot helped:
- Corporate Portal: Clients handle their own bookings and staff enrolments directly, while coordinators use a centralised dashboard to track student progress.
- Bulk certificate access: Clients download all the documents they need themselves, instead of having admin track down and send each one individually.
- Automated reminders: RTOPilot kept students and coordinators informed of upcoming classes and deadlines without manual follow-up from admin.
“Since moving to RTOPilot, we’ve seen a clear improvement in how efficiently our training operations run. Tasks that used to take time and back-and-forth are now much easier to manage, which has made a real difference for the team.
The biggest change has been the reduction in admin overhead. With less time spent on manual coordination, we’re able to put more energy into the work that actually moves the business forward. It’s allowed us to focus on higher-value work rather than administration.”
Harry, Positive Training Academy
